Please do not order through the website.
1) firstname.lastname@example.org or
2) 1-800-757-6831 or
3) fax 701-265-3716
First time orders: Please enclose payment with your order (including 5% of the total for shipping).
Trade orders: Net 30 days from date of invoice. Accounts over 60 days past due will be reviewed for possible credit hold. Shipping at cost.
Distributor orders: Net 90 days from date of invoice.
Prior written permission required. 100% credit given on titles received in fully resalable condition, not less than 6 months or more than 12 months after invoice date. Shipments must be prepaid. No labels provided. Credit issued on merchandise only.
Include the following with each return request:
- invoice number
- date of invoice
- applied discount
Your shipment will include a packing slip that shows what was shipped and at what discount you were billed. Invoices are mailed separately to your billing address.
Shipping charges added to invoice at cost (no handling charge). 10 books and under normally ship via USPS book rate. All other orders ship via UPS or ABF Trucking (pallet orders).
Trade discount (any amount): 50%
Distributor discount: varies according to amount ordered
We accept orders by mail, fax, email, and phone:
10194 Garfield St S
Bathgate, ND 58216
Business: (701) 265-3725
Orders & Customer Service: (800) 757-6831
Fax: (701) 265-3716
Hours of Operation
Our offices are open Monday through Friday 8:30-5:00 Central Time.
Include in Your Order
- Quantity, item #, and title of each item ordered
- Shipping address, contact name, and phone number
- Enclose payment for first time orders
Reporting Problems/Tracking Orders
To track an order or report a problem with a shipment you have received, please contact our Customer Service department at (800) 757-6831. All claims for shortages, damages, incorrect titles and missing shipments must be made withing 90 days of the invoice date. Please have your packing slip or invoice with you when you call.
If you have a question regarding a statement or the credit status of your account, or you would like to pay your invoice with a credit card, please call Accounts Receivable at (701) 265-3725